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OnPoint247

4.7

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Dave Daniel

06:17 24 Mar 25

Great service got my MMI fixed and now everything is back to working no issues.

Andy Yu

07:11 09 Mar 25

Perfect service, installed RS3 style honeycomb grill for me. Went super smoothly, highly recommended

Jehad Addoug

08:01 19 Sep 24

Fantastic service the best quality you’ll ever get always been coming here never disappointed :)

Daniel Batsch

00:44 27 Aug 24

Fantastic service and product! I highly recommend it.

Omar Pops

11:47 12 Aug 24

Done a great job on my front grill upgrade

Syue Ajid

09:09 10 Jul 24

Great service from Zee exceeding my expectations! He is so friendly and easy to deal with and his professionalism in... Audi things. I Highly recommended this business.read more

Alex Cameron

10:59 27 Jun 24

Great after sale service and support through the installation. The install was pretty straight forward and Zee’s... instructions were spot on. Much appreciated and has really helped to update my Audi to the current era of CarPlay. Still allows for the native mmi interactivity.read more

Benny Patrick

06:14 23 Jun 24

Bought an Apple CarPlay unit from Zee for my Audi s3. He went above and beyond providing instructions also offering to... give a video call when I was stuck with the install.
Product works flawlessly, reasonable priced and arrived by mail so quick!
My experience with onpoint24/7 was very good and no issues at allread more

Mithila Islam

18:27 20 Mar 24

OnPoint247 is a complete disappointment! The customer service is non-existent, and they seem to have no regard for... their customers' concerns. I had an issue with my order, and when I tried to reach out for assistance, I was met with silence. It's clear they don't care about customer satisfaction. Avoid at all costsread more

James Lin

04:57 18 Mar 24

Took 4 months and $2.2k to install a honeycomb grille he quoted $650 on. He stringed me along to waste time by making... excuses and made me give money to his “friend” to fix his mistakes who just disappeared with the money and didn’t do anything.

Got gaslit into thinking he was doing something about the issues.

Richard below also experienced something similar.

See full rundown below

I don’t normally write reviews but this is warning to not go to Zee Nguyen / OnPoint247 for any services. He will lie and cheat you in ways you don’t even realize (I paid to have his car washed).
I spent over $2.2k for a honeycomb grille installation that took 4 months to fix. He originally quoted me $650.
The funny part is it’s not the money that’s ticking me off as if I had understood the risk, the onus would be on me. But instead, he repeatedly lied to me and gaslit me into thinking it’s normal to look like my car came out of a crash with broken sensors and that this has never happened to him. He told me to drive it off and that it’ll fix itself.
After I kept on asking him for help, he then referred me to a friend who works at Audi who ended up just taking my money and doing nothing. To top it off he tried defending himself by saying he warns everyone except me of the risks (even though he was claiming it never happens). At the end I went to two different independent Audi specialist mechanics and Audi themselves who confirmed the installation was botched.
After I wrote a review on his business page he tried to lie and say he referred me to Audi and not his friend. You might think wow he has great reviews – he only sends his page after he thinks you’ll give him a good review. There’s another person with a similar experience with me if read through his reviews.
For pictures and more details, see below.
Here is a google drive to all the conversations (sort by name and go backwards from the last picture: https://drive.google.com/drive/u/0/folders/1IXWHsfgNGOyzyoku-dtzovt3ZAQmp1_d
There is a TL;DR folder but I would recommend looking at all the pictures.
He also sent a bunch of voicemails pushing blame and refusing to take responsibility but through his messages alone you should be able to see what he was saying. I’ve included one of them where he refers me to his “mate under the table”.
A full breakdown of the costs are below:
$300 install
$350 honeycomb grille
$350 “Friend who works at Audi”
$100 bracket
$50 Ubers
$50 car wash
$150 mechanic
$900 Audi repair
Here is a breakdown of what happened
23/12/2023: Messaged through FB marketplace asking for a quote on an install
24/12/2023: Grille installed with Audi pre sense restriction. Told to he would fix it. Didn’t do anything and error stayed on. Told me to drive and it will turn itself off.
25/12/2023: My parents looked at the car and pointed out it looks like it just came out of a crash. Both left and right were misaligned and a clip for front sensor was broken. Car had never been in a crash and was in a perfect condition beforehand.
26/12/2023: He informed me he would fix it and that the error message is okay to ignore and its never happened to any of his customers before (REMEMBER THIS POINT). Tells me to continue driving it. Brought car in for him to fix the crashed look. Drove away and the sensor turned from a restriction to a malfunction. Car still looks like it just came out of a crash.
4/1/2023: Sends me a voicenote and the details of his friend who would help fix the issue. Told me he know someone at Audi Paramatta who will do it for $350. I ask him if he can do some other work on my car like install auto hold for $600 (he couldn’t do it). I ended up paying the guy $350 off of the trust I was putting into Zee
5/1/2024: Went to get car tuned by Euro mechanics who confirmed that it’s not something that can be driven off. I leave my car with Zee and he lends me one of his cars as he wanted time to work on my car. He then asks me to wash it the next day for him for $50.
4/2/2024:Issue still persists and he calls me to buy a bracket from ebay for $100 to fix the ACC (it doesn’t do anything. He starts ghosting me and even after a month no effort from his end to help me any further.
12/3/2024 I end up going to Audi directly who fixed the issue within an hour and said the original person who installed the grille messed up the installation. Zee mentions his friend blamed him too for his installation and I confirm that independent Audi mechanic and Audi themselves confirmed it was the original installer’s fault. Proceeds to admit that it happens sometimes even though mentioned it never happens back on 26/12.read more

Yakup Øø

11:14 17 Mar 24

Made my A3 look amazing .

Vinida Siackhasone

02:20 23 Dec 23

Got the honeycomb grill and black badges installed for my Audi S3. Zee is a super nice and genuine guy who did a great... job. Highly recommend 👌read more

Sam Tima

01:26 19 Dec 23

Hi everyone,
This guy is awesome, he done my Audi Q5 CarPlay and works very good with original screen. Also he put... my camera in.
Anyone needs to upgrade their screen, go to him.
Thanks guysread more

Dixon Sugiarto

06:11 13 Dec 23

I would definitely recommend this guy installed apple car play on my Audi A4 in 30 minutes! You rarely see people that... can install this professionally 10/10 Thank you Zee appreciate broread more

Jay Zed

22:36 22 Nov 23

Got my CarPlay installed on my 2016 RS3 💯 recommend

Chris Lo

02:39 07 Oct 23

Amazing hardware and service from OnPoint247 team

Highly recommend

Sam Song

00:44 20 Sep 23

nice CarPlay

Lu Mountain

02:28 12 Sep 23

Perfect fitted for my car, and nice quick work.

Miguel Joson

23:50 05 Aug 23

Really good experience. Great customer service and communication and overall efficiency! Would recommend

Long Hoang Long

07:52 29 Jun 23

Hundred percent recommendation! Quick response, fast installation, good service!

Jason Li

00:23 16 May 23

Fast response, quick install and reasonably priced. Would definitely recommend

Bijay Tamang

05:45 03 May 23

I just install the apple car play with reverse camera is really look insane and make my car brand new ,high quality... product and highly recommended @zee nguyen he do best job for all audi in sydney
Thank so much for your excellent service.read more

Ashish Bhanot

04:52 02 May 23

Got a system for my Audi Q5, and Zee was excellent. Fair price and quick service. I would recommend him to other people... looking to convert their MMI systems into Apple Carplay or Android Auto.read more

Richard Kav

23:21 01 May 23

Bought a unit from Zee and got it sent to Melbourne. After getting it installed through someone he recommended, it had... issues on and off over two years. Had issues since March 2021 up until I fixed it out of pocket this week. Wasn’t able to use my CarPlay nor Audi MMI & reverse camera. I contacted him multiple times to seek a resolution. He claimed that he would find someone or that he would come fix it if he came down to Melbourne. However, he never followed through. He became slow with his responses and blamed me for leaving it for so long even though he never told me to outsource. Seems like everyone is happy with his products and services until there’s an issue, then he becomes troublesome to deal with. He is unprofessional and I wouldn’t recommend him to anyone.read more

Danny Denver

07:45 13 Feb 23

Excellent service and quality install.

Very knowledgeable and passionate about what he does.

I highly... recommend the business.read more

Carson Webb

23:46 13 Jan 23

A++ Team!!

Best service I’ve experience

Recommend

Andrew Taylor

02:45 30 Dec 22

Zee came out today and installed a car-play unit in our 2014 q7
Very happy with his service and the installed unit...
No we dont have to deal with the next to useless Audi navigation systemread more

Rabin Bista

02:31 30 Dec 22

Amazing service with the CarPlay installation

Sailesh Reddy

23:39 20 Dec 22

Highly recommend !!

I was skeptical at start because it was too cheap

I was quoted over $1000 to have... CarPlay installed in my car by other suppliers

Highly recommendedread more

Chris Tan

15:53 24 Oct 22

Quick and easy to deal with from shipping to the installation of the unit. Highly recommend!

Jaime Koukoutas

09:37 23 Oct 22

5 stars amazing service would recommend highly. got my sq5 carplay he was professional and fair prices. thanks again

Clarence Machiridza

14:05 09 Sep 22

Definitely highly recommend, my car looks way better and also works better, the apple car play is amazing. OnPoint247... also has the best customer serviceread more

Ethan Ward

02:25 02 Sep 22

Highly recommended! Brought my Audi RS3 to Zee for an Apple CarPlay upgrade, the system works perfectly and keeps all... the factory settings and Zee was awesome to deal with, quickly and professionally installing the system for me.read more

Shaun Hardy Duggan

10:52 20 Jul 22

Zee should be known as the go to for Wireless CarPlay! Provided a step by step install instruction and any questions I... had, were answered instantly. Also if you weren’t “handy enough” to do it yourself. He’d install for you! Can’t recommend highly enough!read more

Kevin Peng

09:52 03 Jul 22

Received a CarPlay kit for my 2015 S3 as a gift and I struggled to install it myself. Zee pulled through with quick... responses and we got it working. If you're looking for an easy and quick install CarPlay kit. You need one of these.read more

Blake Graham

23:27 01 Jul 22

A grade customer service and brilliant product
I have a unit an my A7 and my brother A6 now
Easy to install and... he will guide you through any help you need
5 stars 👌🏼read more

Jimmy Lim

12:13 26 May 22

Myyyy Zeeee!

Zee came out of his way to install Wireless Car Play Module in my 2016 B8.5 A5.
I am loving the... upgrade! Great installation work, the attention to detail and very thoughtful.
He provides great customer service & prompt response.

If you are thinking about upgrading the MMI to Car Play, contact Zee asap!read more

Deanna Crispino

11:48 25 May 22

Installed the CarPlay kit in my 2016 Audi s3. Product works perfectly and I love the upgraded look it gives compared to... the original audi system.

Zee was extremely helpful throughout the whole process. He was able to offer me installation based in Melbourne, but I decided to try install it myself. With the help of prompt responses from Zee, installation was quick and simple and everything is neatly tucked away behind the glove box.

Even months after my installation, Zee has been kind enough to continue answering any silly questions I’ve had, with fast responses!

Highly recommend 5/5 ⭐️read more

Dale Laughton

02:37 23 May 22

Zee installed a wireless Carplay/Android Auto module in my 2013 C7 A6 allroad, what an amazing upgrade!
Absolutely... flawless installation, fantastic attention to detail, and Zee was happy to answer all of my questions and run me through the functions of the upgrade once he was finished.
A beautifully integrated interface, I couldn't be happier with the end result. If you're thinking of doing this upgrade; stop thinking and get in touch with Zee immediately!read more

Tahana Johnson

02:37 23 May 22

got a screen upgrade from zee for my 2010 audi a4 quattro awesome as highly recommended

Gregory Charles

11:10 15 May 22

I live in Brisbane and at the time I ordered my CarPlay adapter, Zee was in Sydney. So I had the daunting job of... installing it myself.

With the patient and expert guidance from Zee, I did it easily.

Once installed, it is completely out of sight keeping everything looking OE. Couldn’t be happier.read more

Reagan Harris

05:42 15 May 22

Came all the way to the central coast from Sydney to install car play into my mums Q5 and did a top job, top guy and... did a 10/10 jobread more

Andrew Truong

11:57 16 Mar 22

Zee installed an Android Auto/CarPlay kit in my 2016 Audi RS3. Great install, took care of the interior and works as... advertised. Great support and quick to answer any questions, highly recommended!read more

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